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How to Identify an Excellent CV

When we see an excellent (and relevant) CV it smacks us in the face and we are motivated to meet the candidate quick smart. Sometimes we can overlook poor spelling and the lack of identifiable experience*, in lieu of the skills needed.

A 100% match in the skills we are looking for is often the utopia, however, there are also other traits we may need to establish to distinguish whether a further conversation or an interview would be the next step.  Read below to delve further into what a great candidate cv looks like and how to ascertain what your next move should be.

A strong CV will include contact details, a succinct personal profile, the candidate’s employment history in chronological order, a list of relevant skills, and their qualifications; education, and training plus an idea of their interests outside of work.

Part of the process when reviewing CVs is giving yourself time to get underneath the skin of the cv and look to see if the reasons behind a candidate’s decision to leave their present position (and what they’re looking for next) is clear.

Reading between the lines to understand the candidates’ potential, their ability to grow, and how well they’d fit into your company culture is just as important as the skillset being offered.

A helpful checklist when reviewing cv’s initially is:

• Is their personal profile and work history relevant to the job role you’re offering?
• Is their spelling and grammar up to scratch, will it align with the skills needed for the job role?
• Have they included contact details and used spell check?
• Are any gaps in employment explained?

A deeper delve might be the overall impression* you can glean from the cv:

• Does their cv showcase a positive attitude to learning and self-development?
• Are they open to continuing to learn / be coached?
• Do they have an optimistic outlook generally (does the cv highlight a can-do attitude)?
• Do the individuals outside interests show a commitment to teamwork (if this is important)?
• Does the cv provide any hints on their work ethic?
• Does the individual have the right set up to work based from home if necessary?

In order to widen the talent pool, it’s important in today’s market to delve deeper. If the skills you’re recruiting for are not 100% apparent, but the right attitude is jumping out of the page at you, it just might be that this is your person.

If you need recruitment support, get in touch with us today!  You can contact us via email, phone, or using the chat feature on our website.

*Identifying the right individual starts with a clearly defined job and person spec.

Set Your Team Up for a Successful New Year

As we enter a new year, it’s key to ensure that your team are clear on business expectations and how their performance will tie into company objectives. This is a great opportunity to reassess priorities for the year and make any necessary adjustments to your team’s focus over the coming months.

Whether you’re looking to further expand your team or develop your employees for internal progression, it’s important to have a clear plan of action.

Setting specific, measurable, achievable, relevant, and time-bound (SMART) goals will help you stay on track. Setting SMART goals is a proven strategy to achieve success. By making your goals specific, measurable, achievable, relevant, and time-bound, you can help yourself and your team stay on track. Specific goals give you a clear target to aim for, while measurable goals allow you to track your progress. Achievable goals ensure that your targets are realistic and attainable, while relevant goals keep you focused on what truly matters. Time-bound goals create a sense of urgency, helping you to stay motivated and committed to achieving your objectives. By setting SMART goals, you can increase your chances of success and ensure that you and your team are working towards a shared vision.

Investing in professional development opportunities for yourself and your team can go a long way in ensuring that you all have the necessary skills and knowledge to be successful in your respective roles. This can involve attending relevant seminars, workshops, or training sessions, or even pursuing additional education or certification. By doing so, you can stay up to date with the latest industry trends, learn new techniques and strategies, and develop your leadership and collaboration skills.

Additionally, investing in your team’s professional development can foster a sense of loyalty and commitment, as well as promote a culture of continuous learning and improvement. Ultimately, by prioritizing professional development, you can position yourself and your team for long-term success and growth.

Remember, Planning and investing in your team can have a significant impact on your business’s long-term success and employee fulfilment. By dedicating time and resources to training, professional development, and team-building activities, you can foster a positive work environment and improve overall performance. When employees feel supported and valued, they are more likely to remain loyal to the company and strive for excellence in their roles. This can lead to increased productivity, higher quality work, and ultimately, greater success for the organisation as a whole.

As a leader, it is crucial to recognise the importance of investing in your team and to make it a priority in your business strategy. By doing so, you can create a culture of growth and achievement that benefits both your employees and your bottom line.

How to maintain staff motivation over the festive period 🎄

Maintaining staff motivation over the festive period is tough! Follow these simple steps to keep productivity levels high…

Firstly, it’s important to recognise the hard work your team has put in throughout the year. Consider hosting a holiday party or giving out personalised gifts as a token of appreciation. Hosting a holiday party or giving out personalised gifts can be a great way to show your appreciation. These gestures can boost morale and foster a sense of camaraderie within the team. It’s also an opportunity to express gratitude for their contributions to the company’s success. A simple “thank you” can go a long way in retaining talented employees. Your team will appreciate the effort and it can lead to increased productivity and a positive work culture.

Christmas work incentives can be incredibly effective in boosting staff morale and motivation, which in turn can lead to better performance and productivity. By offering incentives, companies can show their appreciation for their employees’ hard work and dedication and encourage them to continue contributing to the company’s success. These incentives can take many forms, such as bonuses, extra time off, or even small gifts or tokens of appreciation. Whatever the incentive, it is important to make sure that it is meaningful and relevant to the employees, and that it is communicated clearly and effectively.

Try to maintain a sense of routine and structure in the workplace, even during the festive season. This will help employees stay focused and motivated. You could also consider offering flexible working hours or allowing employees to work from home, if possible, which can help alleviate stress during a busy time of year.

Finally, keep communication open and transparent. Make sure employees are aware of any changes to working hours and any upcoming events. Encourage them to share their own ideas and suggestions for how to keep morale high during the festive season. By prioritising their well-being and engaging with them as individuals, you can create a positive and productive workplace culture throughout the holidays. Motivated employees are also more likely to provide excellent customer service, which can lead to increased customer satisfaction and loyalty.

Connect with us on LinkedIn to see how we’re keeping our staff motivated over the festive period! 🎄

The UK Salary Surge: Are We Heading for Unsustainable Heights?

I wanted to touch upon a topic that has been at the forefront of business leaders minds of late – the soaring salaries in the UK job market. While it’s undoubtedly an exciting time for many professionals, it’s essential to take a closer look at the reasons behind these substantial salary hikes and consider their sustainability.

Over the past few years, we’ve seen a significant increase in salaries across various industries in the UK. Tech, finance, sales, and many others have experienced substantial growth in basic compensation packages. 

On the surface, this might seem like a win-win situation for job seekers and businesses alike. After all, who wouldn’t want to earn more?

However, it’s crucial to understand the dynamics driving this trend. 

Several factors have contributed to the rise in salaries:

1. Talent Shortages: The UK, like many other countries, is facing a shortage of skilled professionals in various fields. Businesses are willing to pay a premium to attract and retain top talent in the face of fierce competition.
2. Remote Work: The COVID-19 pandemic accelerated the adoption of remote work, enabling companies to tap into a global talent pool. This has increased competition for skilled workers and, consequently, driven salaries up.
3. Inflation and Cost of Living: Rising inflation and the increasing cost of living in the UK have put pressure on businesses to offer higher salaries to maintain the standard of living for their employees.
4. Market Trends: Certain industries, such as technology and fintech, are experiencing rapid growth and increased investment, leading to higher demand for professionals and subsequently higher salaries.

While these factors explain the salary surge, we must also consider the potential downsides:

1.  Unsustainability: Businesses offering large sums of money to attract talent may find it challenging to sustain these high salary levels over the medium term. This can lead to higher stress levels driven by the need to demand higher targets as well as financial instability.
2. Inequality: The salary gap between high-skilled professionals and others can widen, potentially exacerbating income inequality issues.
3. Skill Inflation: As salaries continue to rise, job roles that previously commanded a premium may become the norm, making it harder for businesses to distinguish between top performers and average employees.
4. Retaining Talent: While attracting talent with high salaries is one thing, retaining them can be another challenge. Professionals may jump ship for higher offers, leading to higher turnover rates.

The UK’s salary surge is a complex issue with both benefits and risks. We must carefully consider compensation strategies to ensure long-term sustainability and fair practice. Job seekers should also weigh the pros and cons of high salaries, considering factors like job satisfaction, work-life balance, and longevity of employment.

What are your thoughts on the current salary landscape in the UK? How do you see it evolving in the coming years? Your insights and experiences are invaluable in understanding this critical aspect of our professional lives.

#UKSalaries #JobMarket #CareerTrends #SalarySustainability #BusinessStrategy

What are the benefits of using our Industry Expertise?

At Team First Base, one of our core values is that of Industry Expertise, but what does that mean for the people we work with?

We took a deep dive into what our industry expertise means to our clients across each of the sectors we offer.

1. We have well-established networks and access to a specialised talent pool within our respective industries.
2. We have connections with passive candidates who may not be actively searching for new opportunities but possess the skills and experience sought by organisations. This access allows us to source highly qualified candidates that may not be readily available through traditional channels.  
3. We can streamline the hiring process and save valuable time for organisations. Having a clear understanding of the required skill sets and qualifications enables us to efficiently screen and shortlist candidates. The industry knowledge we have gained from over 25 years in business, also helps in conducting targeted searches, reducing the time spent on sourcing and screening unqualified candidates.
4. We stay up-to-date with market trends, including changes in talent supply and demand, emerging skill sets, and remuneration benchmarks. We provide organisations with valuable insights into the current landscape, helping them make informed decisions regarding talent acquisition strategies, salary offers, and competitive positioning.
5. The team at First Base possess specialised knowledge and expertise in their respective fields. They are familiar with industry-specific recruitment best practices, including sourcing strategies, candidate assessment methods, and interview techniques. Leveraging this niche expertise, we can guide organisations in optimising their recruitment processes and ensuring a higher quality of candidate selection.
6. We can enhance your business branding and reputation. By working with us in partnership, we’ll support you in attracting top talent and building a positive experience. This can result in higher candidate engagement, increased employee retention, and improved perception among industry peers.
7. While there is a cost associated with engaging us, leveraging our industry expertise can result in cost savings in the long run. Efficient and effective candidate selection reduces the risk of hiring mistakes and turnover, which can be costly. 

In summary, we offer the advantages of deep industry knowledge, access to specialised talent pools, efficiency and time savings, market insights, niche expertise and best practices, enhanced employer branding, and potential cost savings. These benefits can contribute to successful and targeted hiring, resulting in better-quality candidates and improved organisational outcomes.

If you would like to discuss how we can help, don’t hesitate to contact us on 01453 755330, info@first-base.co.uk or click here.  Anything you discuss with us is completely confidential and there is no obligation to use our services.

8 tips on how to onboard a new member of staff

When someone new joins your team, it’s important to provide them with the support they need to settle in quickly and easily.  Here are a few things you can do to support them and maximise their success from day one:

1. Assign a mentor or buddy to the new employee, who can provide guidance and support during the transition period. This person can help the new employee understand the company culture, answer questions, and provide information about the team.
2. Clearly communicate the expectations for the role, including job responsibilities, performance goals, and any specific team policies or procedures.
3. Make sure that the new employee has access to the resources they need to do their job, such as shared documents, project management tools, and any other software or systems the team uses – this can be right down to the emails they have access to so ensure you have thought everything through.
4. Organize a team meeting or lunch, so that the new employee can meet their colleagues and start building relationships.
5. Encourage the new employee to participate in team meetings and activities, and make sure they have an opportunity to share their ideas and opinions in a safe environment.
6. Schedule regular check-ins with the new employee, to ensure they are adapting well to the team and the company and to address any issues that may arise.
7. Be available to the new employee, to answer any questions they have and provide support as needed.
8. Encourage the new employee to provide feedback on their experience truthfully without fear of recourse, and use it to improve the team’s processes, culture, and work environment.

By providing the necessary support and resources, you can help the new employee feel more comfortable and confident in their new role within the team from day one.

We hope everything goes swimmingly but don’t be afraid to bring up issues with them in a professional and clear manner if you see any unexpected behaviours.  It’s so important to set clear expectations from the outset.

How do I find more time to interview candidates?

We’re seeing more and more businesses report that they just don’t have the time to interview whilst they juggle the myriad of demands of running the organisation.

There’s so much going on that they lose sight of the importance of bringing on the right team to support the plans put together for 2023 and find themselves firefighting (doing the work of three people whilst they try to keep all the balls in the air).

It’s important to remember that an engaged and empowered workforce is critical in achieving growth AND adding to that team successfully, is just as key.

Candidates continue to be in short supply and are moving fast hence it’s so important to have a robust network of people that you can call on when business needs dictate it.

If you don’t have time to interview potential candidates there are a few things you can do: 

1. Consider using pre-interview assessments to help you quickly identify the most qualified candidates. These can be a great way to quickly highlight candidates with the right skills and experience, without having to spend as much time interviewing.
2. Ask current employees or industry contacts if they know of anyone who would be a good fit for the role. Personal referrals can be a great way to quickly identify qualified candidates.
3. Conduct virtual* interviews using video conferencing software. This allows you to interview candidates remotely, without having to meet in person. 
4. Consider hiring a candidate on a trial period or as a temp to start**, to determine if they are a good fit for the role and the company culture. This can be a good way to get to know the candidate without needing to conduct a long interview process.
5. Outsource the interview process to a consultant, HR professional, or a member of your team who is not involved in the day-to-day operations of the company. This would allow you to focus on your business while someone else conducts the interview process on your behalf.
6. A recruitment agency can handle the entire recruitment process*** for you, including advertising the job, screening cv’s, conducting interviews, and providing a shortlist of qualified candidates.

* Remember that virtual interviews should not replace the face-to-face interview, but act as a first step in identifying those you’d like to meet.  Meeting people, and allowing them to see and feel the culture of your business, is key.

**In today’s market, we are seeing a heightened need for stability hence a temp-to-perm arrangement or a permanent role from the get-go is far more attractive to job seekers

***A good recruitment agency will look after your reputation in the marketplace whilst you’re able to concentrate on all the other aspects of your job role. Look for great communication and a commitment to understanding the business. Invest in building a strong relationship in order to get the best out of your recruitment partner.

5 Tips to Improve Your Recruitment Process

You’ve come to the conclusion that you need to review your recruitment process. You’re engaging candidates but they don’t go the full distance – some drop out prior to the interview whilst others interview but don’t accept the job you’re offering.

5. It doesn’t stop there

Communication & Well-Being for Furloughed staff

This time last year I certainly did not envisage 2020 playing out the way it did for thousands of companies and for many, the full extent of the pandemic came as a complete (and prolonged) shock. Our first concern was, of course, the spread of the virus and looking after our people’s health. For many of us, this has now settled down as we know our teams are safe, staying inside and are successfully adapting to remote working life. Now that we are in 2021, our understanding of the virus has somewhat changed and the vaccine provides hope that we will return to some form of normality.

Most organisations we have spoken have had to make decisions over the last year which they could not have foreseen. Many have utilised this time to review their forecasts, look at streamlining where possible and putting plans in place to grow, as we begin to return to some form of normality.

Over the next couple of weeks, I will be posting some helpful tips to continue to help you through this challenging time.

Communication & Well-Being for Furloughed staff

To help business through the pandemic the Government created the Coronavirus Job Retention Scheme which allows employers to Furlough their staff in return for 80% of peoples wages*, up to a maximum of £2,500 and was further extended until the end of April 2021.

If you currently have staff on Furlough, one of the best ways to retain your employees is to continue to communicate and check in on them from a well bring perspective. Check-in and remind them that you are available for support and advice if they ever require it. You could provide them with well-being tips such as healthy eating, exercising regularly and the importance of keeping in touch with friends and family. You could also direct employees to external sources of support such as Charity Mind, the Mental Health UK Website Headspace and Future Learn. 

We also have some great blogs on our website that may help around identifying and managing stress.

Communicating with your staff during Furlough will help you identify any issues that they may be facing and help them through this difficult time. A good communication strategy will also minimise the risk of losing members of your team due to any perceived lack of engagement.  Surprisingly, we have continued to see a high degree of movement in the market as people continue to look for alternative employment.

David Thomason, Hospitality Business Manager

*Now excluding NI and AE contributions.

How to Stop Candidates Dropping out of the Hiring Process

Have you ever had someone back out of a job offer? 

Often, you may not discover that your new recruit has dropped out of the hiring process until a couple of weeks before their start date or worse, on their first day, when they just don’t turn up! This can cause all sorts of issues including the time and resources spent on the interview process, discussions with teams surrounding a plan for onboarding and the purchase of tech or a vehicle.

Most candidates will have a notice period and therefore may have a gap of a month or more, between accepting a job offer and their first day in the role. For more senior roles, a realistic notice period could be up to three months.

Keeping in touch with your new recruit is key to ensuing your candidate doesn’t drop out of the recruitment process. Regular communication between making an offer and their start date is often overlooked, but this key strategy can prevent any disappointing news in the future and beginning the process again. We call this maintaining the motivation to move – this can quickly diminish if comms are stopped altogether.

A lot can happen in a month. Think about how quickly things moved in 2020! 

People change their minds and sometimes they are just too nervous to let you know. As a recruitment agency we are now finding an increasing trend in candidates declining offers, that they had previously accepted. Applicants may be at risk of redundancy and therefore panicking about both their financial situation. This is resulting in job seekers making quick decisions to accept an offer that may not actually be the right fit for them. An increasing number are being counter offered by their current employer as a result of changes happening fast, or backing out of a role if they accept a better offer.

Working with a good recruitment agency can help prevent candidates dropping out between the offer and start date as, ultimately, good recruiters want to find you the right candidate from the get go – they don’t want to be looking for a replacement a few weeks down the line. 

Your recruiter will qualify applicants in a series of communications over time.  I recently had an experience where, having spoken to a candidate several times, alarm bells started to ring.  I’ve been doing this a long time and my gut instinct is spot on. I spoke to my client to raise my concerns and together, we decided on a course of action which included agreeing on a timescale and keeping other candidates close by should we need them. As it turned out the candidate, as predicted, dropped out and took another job role where, perhaps, no such diligence was applied. We dodged a bullet.

By maintaining contact you really can ascertain any problems early on and protect your business from being on the back foot.

I suggest keeping in touch at least once a week; this could be a courtesy email to check they have received their contract and see if they have any questions, or a video call to explain what their first day will be like. Let’s face it, their first day probably isn’t going to be the same as it would have been this time last year and this will open up a conversation to cover off any concerns or questions. If you don’t receive a response don’t worry initially, however, make sure you follow up and have a plan B just in case. 

Once your job offer is accepted don’t just sit back and wait. From my experience, communication with your new recruit, right up to their first day is hugely important.

Lilly Chappell, recruiting into the office environment at all levels.