đŹÂ Looking After Your People: The Key to Keeping Them
In todayâs hiring landscape, itâs no longer just about flashy job titles or competitive salaries.
More than ever, candidates are asking:
âWill this company genuinely care about my wellbeing?â
Prospective employees will research you. Theyâll scroll through your careers page, dig into employer review sites, and check your social media presence. If they see consistent feedback about burnout, poor support, or toxic culture, theyâre likely to keep scrolling.
Why it matters:
The world of work has evolved dramatically. Hybrid setups, economic uncertainty, and rising stress levels have left many professionals rethinking what they need from an employer.
A 2023 Deloitte survey revealed that 60% of employees would leave their current role for one that supports mental health better.
Thatâs not just a trend, itâs a wake-up call.
The business case is clear:
â
Lower turnover
â
Higher productivity
â
Stronger employer brand
â
Fewer sick days
â
Greater employee engagement
When people feel genuinely supported and cared for, they stay longer, contribute more, and speak positively about where they work. That ripple effect is powerful.
Hereâs how to make a meaningful difference:
đŹ Talk openly about mental health
Normalize the conversation. Leadership should model vulnerability, and managers should be trained to listen and respond with empathy. A culture of silence only reinforces stigma.
đ§ Provide accessible support
Employee Assistance Programs, mental health days, wellbeing apps, therapy sessions, these should be more than just policies in a handbook. Make access simple and regularly remind your team of whatâs available.
đľ Encourage work-life balance
No one thrives in an âalways onâ culture. Set boundaries that respect peopleâs time. That might mean discouraging out-of-hours emails or embracing flexible start and finish times.
đ Check in regularly
A weekly 1:1 or casual chat can make all the difference. It shows your people theyâre seen, heard, and valued, not just as workers, but as human beings.
And if youâre hiringâŚ
Recruitment today isnât just about matching CVs to job specs. Itâs about helping organisations build environments people want to stay in.
That means:
âď¸ Hiring for cultural fit and values
âď¸ Being transparent about your wellbeing offerings
âď¸ Demonstrating flexibility from the very first interaction
Wellbeing initiatives shouldnât be buried in the fine print. Make them a visible part of your employer brand, especially during the recruitment process.
Final thought:
Wellbeing isnât a buzzword. Itâs a business priority.
The organisations that lead with empathy, flexibility, and genuine care will be the ones that attract, engage, and retain the best talent, not just today, but long-term.
Letâs create workplaces where people, and businesses, truly thrive. đż
#EmployeeWellbeing #Retention #MentalHealthAtWork #Recruitment #WorkplaceCulture #Hiring #HR #Leadership
Why Employer Branding Is the Future of Recruitment
How to Attract Top Talent Through Strong Employer Branding
In todayâs competitive job market, attracting and keeping top talent has become more of a challenge than ever. While the traditional recruitment methods will always have their place when it comes to hiring, one of the most effective (and potentially underused) tool will always be your employer branding.
When people genuinely see your company as the great place it is to work, theyâre not just likely to apply for your roles. They will be much more likely to stay, thrive within their careers and shout about it to others too.
Employer branding can be implemented and used effectively whether youâre a growing start up or even a well-established organisation. Continuously building on your employer brand can give you the real edge when it comes to both finding and hiring the markets best talent.
What is Employer Branding?
Employer branding is how your company is viewed by your current employees and any future potential candidates. Your employer branding will be shaped by:
- Culture: This shapes how employees experience daily life at work, and will influence their overall sense of belonging.
- Values: Values define what the company stands for â this helps attracts candidates who wish to align to a similar mission and purpose.
- Work Environment: This reflects on how supportive, flexible and engaging the company appears to be for its employees.
- Reputation as an employer: Determines how the outside world perceives your company as a place to work, impacting talent attraction and retention
These can be âgroupedâ as your companyâs personality in the eyes of jobseekers. Having a strong employer brand will make you more attractive to people aligned with your mission. But will also help to deter those who are not the right fit.
Why Does Employer Branding Matter?
Employer branding needs to be a key part of your recruitment strategy for the following reasons:
â Better Hires
Companies with a clear, attractive brand tend to attract candidates who are genuinely passionate about what they do â leading to stronger and more engaged hires.
â Improved Retention
When people feel proud to work for your company and believe in what you stand for, theyâre far more likely to stay. This in turn can work to reduce your overall hiring costs!
â A Competitive Advantage
In a sea of job opportunities, standing out as an employer of choice makes it easier to attract the best candidates â even when you’re not the biggest name in the market.
How to Build Your Employer Brand
LinkedIn (as well as utilising your website and other social platforms) is a fantastic tool to showcase what makes your workplace special. We can use it to your advantage by implementing the following:
1. Optimise Your LinkedIn Company Page
This is often the first-place people go to learn about you. Make sure itâs updated with your values, culture, employee stories, and day-to-day insights. Think of it as your online shop window.
2. Encourage Employee Advocacy
Ask your team to share their own stories and experiences â whether itâs a post, a video, or even a short article. People trust people, and genuine employee content speaks volumes.
3. Showcase the Human Side of Your Brand
Donât just post job ads. Share behind-the-scenes moments, shout-outs to team members, community involvement, or company milestones. Help people feel what itâs like to work with you.
4. Write Job Posts with Purpose
When sharing vacancies, donât just list tasks. Talk about what itâs really like to work with you. What kind of team will they be joining? What opportunities are there for growth? What values do you live by?
A strong employer brand doesnât just help you fill roles; it helps you attract the right people, foster loyalty, and build a positive workplace culture that others want to be part of.
By sharing the story behind your business, you can set yourself apart and build lasting connections with candidates who truly align with your mission and values.
đ Ready to attract the right talent? Start your candidate search today
Hiring for Soft Skills: Why They Matter & How to Find the Best Talent
As a business owner or hiring manager, you know that finding the right person for the job isnât just about looking at a resume full of qualifications. Sure, hard skills whether itâs expertise in accounting, coding, or sales, are important. But itâs the soft skills that often make the biggest impact in the workplace. These are the traits that help employees collaborate, adapt, and thrive, and theyâre increasingly what separate the best candidates from the rest.
Why Soft Skills Should Be a Top Priority When Hiring
Soft skills are the personal attributes that influence how someone works and interacts with others. In todayâs fast-paced, ever-changing world, employees with strong soft skills are the ones who not only succeed but also drive positive outcomes for your business.
Hereâs why soft skills matter so much:
- Better Collaboration & Teamwork: The best teams are made up of people who know how to communicate openly, listen to others, and work together toward a common goal. Employees with strong soft skills foster an environment of trust and respect, which boosts overall productivity.
- Adaptability in a Changing World: The business landscape is always shiftingânew technologies, market trends, and unexpected challenges. Employees who are adaptable, open to change, and eager to learn are crucial for keeping your business agile and competitive.
- Stronger Leadership & Decision-Making: Leadership is about making tough decisions, inspiring your team, and navigating challenges with confidence. Employees with strong problem-solving abilities and emotional intelligence are more likely to step up as leaders when needed.
- Improved Customer & Client Relationships: Your employees are the face of your business. Those who can connect with clients, communicate effectively, and provide a positive experience will help build long-term relationships that lead to repeat business and referrals.
Top Soft Skills to Look for in Candidates
When it comes to hiring, itâs important to look beyond the technical qualifications and assess the soft skills that will help your employees thrive in the role. Here are some key traits to focus on:
- Communication: Clear communication is critical in all aspects of business. Look for candidates who can explain their ideas, ask questions, and share feedback effectively.
- Emotional Intelligence: Employees with high emotional intelligence can navigate workplace relationships with ease, manage stress, and respond to challenges calmly and effectively.
- Time Management: Employees who can juggle multiple tasks, prioritise their workload, and meet deadlines without sacrificing quality will help drive your business forward.
- Problem-Solving: Look for candidates who can think outside the box, approach challenges with creativity, and come up with practical solutions to problems.
- Collaboration: Hiring team players who can work well with othersârespecting different perspectives, contributing to group projects, and supporting colleaguesâwill help create a positive and efficient work environment.
How to Assess Soft Skills in Candidates
Itâs not always easy to assess soft skills, but there are a few ways to get a good sense of a candidateâs abilities:
- Behavioral Interview Questions: Ask candidates for examples of times theyâve worked on teams, solved problems, or adapted to change. This gives you insight into how they handle real-world situations.
- Role-Playing or Exercises: Consider having candidates participate in role-playing exercises to see how they react in scenarios that require problem-solving, teamwork, or communication.
- Cultural Fit: Assess whether candidates align with your company values and how their personality and work style might mesh with your team.
Wrapping It Up
While technical expertise is important, itâs the soft skills that help employees thrive, lead teams, adapt to change, and build lasting relationships with clients. When hiring, donât just look for the right qualifications, look for the right soft skills that will help your employees succeed.
At First Base Employment, we get that finding the perfect candidate isnât just about technical know-how. Thatâs why we focus on connecting businesses with candidates who bring a strong blend of both hard and soft skills. Need help finding your next great hire? Reach out to us and letâs work together to build the perfect team for your business.
How to Identify a Companyâs Culture at Interview
When job hunting, itâs easy to focus on salary, benefits, and job responsibilities – but company culture is just as important. A great work environment can boost job satisfaction, career growth, and work-life balance, while a toxic culture can leave you feeling drained and looking for another job sooner than youâd like.
So, how can you assess a companyâs culture before you accept a job offer? The interview process is your best opportunity to find out. Hereâs what to look for and the questions to ask.
1. Observe the Atmosphere
From the moment you walk in (or join a virtual interview), take note of the environment.
- Are employees friendly and welcoming?
- Does the office feel positive and energetic, or tense and uninviting?
- If itâs a remote role, does the interviewer talk about team engagement and communication?
First impressions matter, and the way employees interact with each other can give you a strong indication of the companyâs culture. Looking for a workplace where youâll feel comfortable? Browse our latest job opportunities.
2. Pay Attention to the Interviewerâs Tone and Approach
How youâre treated in the interview can reflect how the company treats its employees. Are the interviewers engaged, respectful, and enthusiastic about their work? Or do they seem rushed, uninterested, or overly formal?
If an interviewer struggles to describe what makes the company a great place to work, it could be a red flag. Need help preparing for interviews? Check out our career advice.
3. Ask About Values and Work Environment
Donât be afraid to ask direct questions about company culture. Here are a few to consider:
- How would you describe the company culture in a few words?
- What do employees enjoy most about working here?
- How does the company support work-life balance?
- Can you share an example of how the company recognises and rewards employees?
A strong company culture isnât just about words – itâs backed up by actions. Pay attention to how confidently and specifically the interviewer answers these questions. Looking for a company that values its employees? We connect candidates with great employers.
4. Research Employee Reviews and Social Media
Glassdoor, LinkedIn, and the companyâs own social media pages can provide valuable insight. Look at employee reviews for patterns – do people mention positive leadership, career growth, and a supportive environment? Or are there repeated complaints about management, long hours, and high turnover?
While every company will have some negative reviews, consistent themes (good or bad) can reveal a lot. Want insights into employer reputations? Speak to our recruitment specialists.
5. Consider Work-Life Balance and Flexibility
If work-life balance is important to you, ask about:
- Remote/hybrid working options
- Flexible hours
- Overtime expectations
- Mental health and well-being initiatives
A company that prioritises a healthy balance between work and personal life is more likely to have a positive and supportive culture. Interested in roles with flexibility? Check out our job listings.
6. Trust Your Instincts
Sometimes, the best indicator is your gut feeling. Did the interview leave you feeling excited and confident about the role, or hesitant and unsure? If something doesnât sit right, donât ignore itâexplore further before making a decision.
Finding the right job isnât just about responsibilities and salary – itâs about working in a culture where you can thrive. By asking the right questions, doing your research, and paying attention to subtle cues in the interview process, you can make an informed decision and choose a company that aligns with your values and career goals.
Looking for opportunities with companies that prioritise great culture? Get in touch with our recruitment team today!
2025 UK Hiring Trends: Top Insights Employers Need to Stay Competitive
The recruitment landscape in 2025 is full of both challenges and opportunities. At First Base Employment, weâre here to help you stay competitive and attract the best talent to your organisation. Hereâs whatâs shaping up in the job market and how you can respond.
1. The Evolution of Remote and Hybrid Work
Remote work is still going strong and hybrid models continue to attract our candidates with Tech, marketing, and finance sectors across the UK leading the way with these flexible approaches.
But thereâs a shift too â some companies are bringing teams back to the office, hoping to boost collaboration, innovation, and culture. Big names like IBM have made headlines by asking remote employees to return to office settings for exactly these reasons.
If you’re thinking of a similar move, itâs crucial to find the right balance between flexibility and business needs. Hereâs how:
- Focus on Results: Shift from monitoring time spent at desks to measuring outcomes. This builds trust and keeps employees motivated.
- Tailored Hybrid Models: Set collaboration days for face-to-face teamwork while keeping remote work an option.
- Regular Check-Ins: Stay connected with remote workers through structured catch-ups to ensure alignment and support.
- Invest in Tech: Cloud-based platforms can help maintain productivity and connection.
- Cultural Flexibility: Recognise achievements no matter where your team is based and keep your values inclusive.
2. Balancing Pay, Flexibility, and Rising Costs
Salary expectations have risen as living costs rise. Many job seekers are pushing for pay that reflects their skills and economic realities. But itâs not just about salary anymore.
Flexible working hours, wellness programmes, hybrid models, and paid family leave are becoming dealmakers. Companies that offer mental health support, gym memberships, and learning allowances are seen as more attractive employers.
How to Manage Rising Costs and Employee Expectations:
- Boost Benefits: Perks like extra leave and wellness initiatives can offset salary demands.
- Flexible Work Models: Let employees split their time between office and home to reduce commuting costs and improve work-life balance.
- Performance-Based Rewards: Tie remuneration to achievements to drive productivity.
- Cost-Efficient Operations: Streamline processes and leverage technology to free up resources for employee investment.
- Communicate Value Clearly: Make sure employees understand the full value of their benefits and development opportunities you can offer.Â
3. Demand for Specialised Roles
Some sectors are seeing a skills crunch, making it harder to fill key positions. High-demand roles include:
- Engineering & Advanced Manufacturing: Aerospace engineers, CNC programmers, and skilled machinists are in demand.
- Commercial: Finance, marketing, and HR roles remain critical for business growth.
- Industrial & General Manufacturing: Logistics and production roles are plentiful.
Partnering with a recruitment agency like First Base Employment gives you access to top talent and saves valuable time in the hiring process.
4. Upskilling and Professional Development
Itâs not just about a paycheck anymoreâcandidates want to grow their skills too. Offering training programmes and industry certifications boosts both employee satisfaction and retention.
In industries like engineering and IT, staying on top of emerging technologies can be the key to keeping your talent and staying ahead of competitors.
5. Building a Strong Employer Brand
Your reputation matters. Job seekers want to work for companies that reflect their values, with a focus on sustainability, diversity, and employee well-being.
Showcase your culture in recruitment materials and throughout the hiring process. Highlight what makes your company stand outâwhether it’s sustainability efforts, flexible work options, or career development opportunities and be sure that anyone involved in the interview process reflects the culture you portray.
Why Partner with First Base Employment?
Since 1997, weâve been matching businesses in the Commercial, Engineering, and Industrial sectors with the best talent. We donât just look at qualificationsâwe make sure candidates align with your values and culture.
From sourcing candidates to guiding you through the interview process, we handle the recruitment heavy lifting so you can focus on your business.
Need Help Filling a Vacancy?
Ready to level up your recruitment strategy? Get in touch with us at First Base Employment. Weâll help you find the right talent to fuel your success.
Is Your Team Ready for the New Year? Hereâs How We Can Help You Build ItÂ
As the New Year approaches, itâs a perfect time to reflect, strategise, and prepare for the opportunities ahead. One key question to ask yourself is: Is my team ready to hit the ground running in January? If your answer is anything less than a confident “yes,” weâre here to help.
Why Now Is the Time to Act
The start of the year often brings fresh challenges and ambitious goals, making it essential to have the right people in the right roles. Whether youâre looking to fill skill gaps, expand your team, or enhance performance, starting early ensures youâre fully prepared when business ramps up.
Recruitment can be a time-consuming process, but with the right partner, you can navigate it efficiently and effectively. By planning ahead, youâll avoid the scramble of last-minute hires and set your business up for a successful year.
How We Can Support You
At First Base Employment we specialise in connecting businesses with exceptional talent. Hereâs how we can help you:
- Strategic Workforce PlanningÂ
Our team works closely with you to understand your business goals and identify your workforce needs. Whether itâs temporary staff to cover a seasonal peak or permanent hires to support long-term growth, weâve got you covered.Â
- Access to Top TalentÂ
With an extensive network of skilled professionals across various industries, we can quickly find candidates who are not only qualified but also a great fit for your company culture.Â
- Streamlined Recruitment ProcessÂ
From drafting job descriptions to screening candidates and arranging interviews, we handle the heavy lifting. This allows you to focus on running your business while we find the talent you need.Â
- Tailored SolutionsÂ
No two businesses are the same, which is why we offer bespoke recruitment strategies. Whether you need a single hire or an entire team, weâll craft a solution that aligns with your unique needs.Â
- Post-Hire SupportÂ
Our support doesnât end once the candidate starts. We offer onboarding assistance and check-ins to ensure a smooth transition and long-term success.Â
Start the Year Strong
Imagine starting the New Year with a team thatâs motivated, skilled, and ready to achieve your business goals. By partnering with us, youâll gain a recruitment ally dedicated to your success.
Donât let staffing challenges hold you back in 2025. Contact us today to discuss your hiring needs and discover how we can help you build a stronger, more resilient team.
Why Recruitment Agencies Are the Key to Unlocking Hard-to-Fill Roles and Building High-Performing Teams
Recruiting top talent can be a complex and time-consuming process, especially when it comes to specialised, senior, or niche positions. Add the challenge of assembling an entirely new team to meet peaks in production, and the task becomes even more daunting. Finding candidates who meet your specific requirements while aligning with your company culture requires more than a job postingâit demands expertise, resources, and a deep understanding of the talent market.
This is where recruitment agencies come in as your strategic partner. Hereâs how they can transform your hiring process, not just for individual hard-to-fill roles but also for scaling up quickly with a new team.
1. Access to Hidden Talent Pools
Recruitment agencies leverage their extensive networks, built over years, to connect you with a wide range of candidatesâincluding passive talent who arenât actively job hunting but are open to the right opportunity. These hidden talent pools often remain out of reach through traditional hiring methods like job boards.
Example: Need an entire team of experienced production specialists to meet a surge in demand? A recruitment agency can quickly identify and connect you with skilled professionals, ensuring youâre ready to hit production targets.
2. Industry Expertise and Market Insights
Agencies specialise in understanding industry trends and market dynamics. They know which skills are in demand, what competitors are offering, and how to position your roles to attract the best talent. Their insights are invaluable for crafting competitive job descriptions and hiring strategies.
Pro Tip: An agency can help refine your hiring criteria, balancing market realities with your needs, to expand the candidate pool without sacrificing quality.
3. Efficient Screening and Selection
Sorting through resumes and conducting preliminary interviews can drain internal resources. Recruitment agencies handle this for you, applying predefined screening processes to evaluate qualifications, soft skills, and cultural fit. Only the most qualified candidates make it to your shortlist.
Benefit: This saves your HR team valuable time, allowing them to focus on high-impact activities like interviewing top candidates.
4. Speed and Scalability
When time is of the essenceâwhether for an urgent hire or a sudden need to scale up a teamâagencies deliver. Their expertise and established networks enable them to move quickly, presenting qualified candidates in a fraction of the time it might take an in-house team.
Fact: According to the Chartered Institute of Personnel and Development (CIPD), filling specialised roles can take up to 50% longer without external support. Recruitment agencies can cut this timeline significantly.
5. Minimising Hiring Risks
Every hire carries inherent risks, from mismatched expectations to early resignations. Many agencies offer guarantees, such as replacing a candidate if they leave within a specified period, reducing your exposure to hiring risks.
Tip: Look for agencies that provide post-placement support to ensure a seamless onboarding experience and long-term success for both parties.
6. Streamlined Team Building for Peak Production
When your business faces a production surge, recruiting multiple skilled professionals quickly is critical. Agencies excel at assembling cohesive teams, sourcing individuals whose skills and personalities complement each other and align with your company culture.
Example: From engineers to supervisors, a recruitment agency can help you staff an entire production line or project team, enabling you to meet demand spikes with confidence.
7. Expert Negotiation and Offer Management
Navigating salary expectations and benefits negotiations can be tricky. Recruitment professionals bridge the gap between your organization and the candidate, facilitating transparent, productive discussions and minimizing the chances of rejected offers.
Benefit: Their experience ensures a smooth process, helping you secure the talent you need without delays or miscommunication.
Recruitment agencies are more than just hiring partnersâthey are enablers of growth and efficiency. Whether youâre filling a hard-to-recruit position or building an entire team to tackle a new project, their expertise, industry connections, and streamlined processes make them indispensable.
Ready to find the right candidatesâor your next high-performing team? Partner with First Base Employment today and gain access to the hidden talent pool that can propel your business forward.
Why Diversity and Inclusion is Important in Today’s Society
Why Diversity and Inclusion Should Be at the Heart of Your Hiring Strategy
Introduction
In todayâs world, hiring a diverse and inclusive team isnât just about doing the right thingâitâs a smart business move. Companies that embrace diversity and inclusion (D&I) tend to be more innovative, productive, and better at understanding and meeting the needs of their customers. Hereâs why D&I should play a key role in shaping how you hire.
1. Sparks Innovation and Creativity
When you bring together people with different backgrounds and experiences, you get fresh ideas and perspectives. This diversity leads to more creative problem-solving and innovative solutions that a less diverse team might miss. We find that differences in opinion (and the readiness to bring them to the table massively helps our team to remain open minded and hence more creative).
2. Attracts Top Talent
Job seekers, especially younger generations like millennials and Gen Z, want to work for companies that value inclusion. By showing a commitment to diversity, you can attract talented candidates who want to work for a company that aligns with their values.
3. Boosts Employee Engagement and Retention
Inclusive environments donât just draw in new talentâthey help keep your current employees happy too. When people feel like theyâre part of a team where their contributions matter, theyâre more engaged and loyal, which means less turnover of staff.
4. Reaches a Wider Market
A diverse team is better equipped to understand and connect with a wide range of customers. When your workforce reflects the diversity of your audience, you can create products and services that appeal to more people, giving your business a competitive edge.
5. Strengthens Your Companyâs Reputation
Companies committed to diversity and inclusion enjoy a stronger, more positive reputation. This not only helps attract customers but also investors and partners who value corporate social responsibility.
Making diversity and inclusion a core part of your hiring strategy isnât just a trendâitâs essential for growth, innovation, and long-term success. By building a diverse and inclusive team, youâre setting your company up to thrive in a rapidly changing world.
The Importance of Being Authentic in our Personal and Professional Lives
In a world where we often seek approval from others, being authentic is key to thriving both personally and at work. Authenticity means staying true to who we areâour values, beliefs, and personality. This genuine approach brings many benefits, helping us build better relationships, find job satisfaction, and feel happier overall. Hereâs why being authentic is so important to us here at First Base:
Authenticity at Work
- Building Trust: Being authentic at work helps build trust. When colleagues see you as genuine, they are more likely to trust and respect you. This trust is essential for teamwork and collaboration. When you recognise you donât have to pretend to be someone youâre not, itâs so powerful.
- Greater Job Satisfaction: Aligning your job with your core values and passions leads to higher job satisfaction. When you are true to yourself at work, you feel more engaged and fulfilled, which boosts productivity and job performance.
- Better Resilience (another of our core values): Authentic people are more resilient because their self-worth comes from within, not from others’ approval. This inner strength helps them handle work challenges better, seeing setbacks as opportunities to grow.
- Encouraging Creativity: Authenticity allows for the free expression of ideas. When you are not afraid to share your true thoughts, creativity thrives. This openness at work leads to innovative ideas and solutions.
Authenticity in Personal Life
- Genuine Relationships: Authenticity is key to forming deep, meaningful relationships. By being yourself, you attract people who appreciate you for who you are, leading to more genuine and fulfilling connections with friends, family, and partners.
- Personal Growth: Embracing authenticity is a journey of self-discovery. Recognising and accepting your strengths and weaknesses promotes self-awareness and personal growth, which is essential for mental and emotional well-being.
- Living with Purpose: When your actions match your values and passions, you live a more purposeful life.
- Emotional Freedom: Authenticity frees you from the pressure of pretending to be someone youâre not. This emotional freedom allows you to express your true thoughts and feelings without fear of judgment, leading to a calmer existence.
Connecting Personal and Professional Authenticity
The benefits of being authentic in your personal life naturally carry over to your professional life, creating a consistent and genuine approach in all areas. When you are true to yourself in your personal life, you bring that same authenticity to work, ensuring a balanced and integrated life.
Conclusion
Being authentic is more than just a nice quality – itâs a powerful state that can improve both your personal and professional life. By being true to yourself, you build trust, form deeper relationships, and achieve greater fulfilment.
How to prepare questions for a competency based interview
Interviews are crucial in selecting the right candidate for any job, and the STAR method (Situation, Task, Action, Result) has proven to be effective in evaluating candidates’ competencies. This blog will guide you through the process of composing interview questions based on the STAR method to ensure you extract valuable insights from your candidates*
*This method of questioning allows those without work-related experience to shine, by highlighting how they have approached situations in differing circumstances.
Understanding the STAR Method
The STAR method helps candidates structure their responses by focusing on:
- Situation: The context within which they performed a task or faced a challenge
- Task: The specific responsibility they had in that situation
- Action: The steps they took to address the task or challenge
- Result: The outcome of their actions, including what they accomplished and what they learned
Composing STAR-Based Interview Questions
Identify Core Competencies
Start by pinpointing the key skills and behaviours necessary for the role. These might include problem-solving, teamwork, leadership, communication, adaptability, and others relevant to the position.
Frame Your Questions
Structure your questions to elicit responses that cover the STAR components. For example, if you want to assess problem-solving skills, you might ask:
“Can you describe a time when you faced a significant problem at work? What was the situation, and how did you handle it?”
Encourage Detailed Responses
Ensure your questions prompt candidates to provide detailed, specific answers. General or vague questions might not yield the depth of information you need. Instead of asking, “Do you work well in a team?” try: “Tell me about a time when you had to collaborate with others on a project. What was your role, and what was the outcome?”
Probe for Depth
Follow up on initial responses to dig deeper into the candidate’s thought process and actions. If a candidate mentions a successful project, you might ask: “What specific actions did you take to ensure the project was successful? What challenges did you encounter, and how did you overcome them?”
Example STAR-Based Questions
To help you get started, here are some examples of STAR-based interview questions for different competencies:
Problem-Solving
“Describe a situation where you had to solve a complex problem. What steps did you take to resolve it, and what was the result?”
Leadership
“Tell me about a time when you led a team through a challenging project. What was your approach, and how did you ensure a successful outcome?”
Communication
“Can you give an example of a time when you had to explain a difficult concept to a non-expert? How did you approach it, and what was the result?”
Adaptability
“Describe a situation where you had to adapt to a significant change at work. What actions did you take, and what was the outcome?”
How to plan for a successful competency-based interview
Prepare Thoroughly
Review the job description and align your questions with the role’s requirements. Tailoring your questions to the specific context of the job will yield more relevant insights.
Create a Comfortable Environment
Encourage candidates to share detailed stories by creating a supportive and open interview atmosphere. This can help reduce anxiety and lead to more genuine responses.
Take Notes
Document the key points of each candidate’s responses, focusing on the Situation, Task, Action, and Result. This will help you compare candidates effectively after the interviews.
Evaluate Consistently
Consider use a standardised evaluation form to assess each candidate’s responses. This ensures fairness and consistency in your hiring process.
The STAR method is a powerful tool for extracting meaningful information from candidates, allowing you to assess their suitability for the role comprehensively. By composing well-structured, competency-based questions and encouraging detailed responses, you can make more informed hiring decisions. Remember to prepare thoroughly, create a comfortable interview environment, and evaluate consistently to get the most out of your STAR-based interviews.
If youâd like further information on preparing for an interview please sonât hesitate to contact us on 01453 755330.