Technical Parts Advisor 6367

Technical Parts Advisor

Location: Quedgeley, Gloucestershire  
Hours: Full time Monday to Friday, early finish on a Friday 

Salary: £35,000 – £40,000 per annum 

A growing engineering company is seeking a technically minded and customer-focused individual to join its small but dynamic team. The successful candidate will be instrumental in ensuring a high level of customer service and driving parts sales growth across a range of engine brands and applications. 

Key Responsibilities of a Technical Parts Advisor:

• Identify and supply correct engine parts based on customer needs and technical specifications. 

• Prepare quotations for parts, short/long blocks, and replacement engines. 

• Process sales orders and related documentation efficiently. 

• Handle customer enquiries and follow up on quotes to secure sales. 

• Support sales administration during busy periods or staff absence. 

• Assist in developing new initiatives such as rebuild and block programmes. 

• Manage procurement and supplier relationships for spare parts. 

• Work with the team to explore new sales opportunities and product lines. 

• Support marine and industrial sales when required. 

• Attend trade shows and exhibitions, occasionally on weekends. 

• Serve both trade and public customers with technical and commercial advice. 

Key Skills of a Technical Parts Advisor:

• Strong customer service orientation with a professional telephone manner. 

• Good technical knowledge of petrol and diesel engines. 

• Confident using web-based parts manuals and online resources. 

• Proficient in Microsoft Office applications (Word, Excel, Outlook). 

• Experience with ERP or stock management systems (e.g., Iris Exchequer) is desirable. 

• High attention to detail with accurate data entry and documentation. 

• Organised and capable of prioritising tasks in a busy environment. 

• Able to follow structured processes while being flexible when needed. 

• A team player with a positive, can-do attitude. 

To be considered for this role, please email your CV to lilly.organ@first-base.co.uk or call Lilly on 01453 755330. 

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First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial, and Engineering sectors.