Sales Administrator 6128

Sales Administrator

Job Description

Our client, a leading company in the construction industry, is seeking a Sales Administrator to join their dynamic team. This role involves supporting the sales team, managing orders, and maintaining effective customer communication.

Key Responsibilities of a Sales Administrator

• Provide administrative support to the sales team and ensure processes run smoothly.
• Use Excel and accounting software (e.g., Sage Line 50) to manage and process orders.
• Maintain accurate product and pricing details in the central system.
• Process orders via phone, email, or online, and promote relevant sales opportunities.
• Verify order details, issue confirmations, and ensure accuracy in pricing and discounts.
• Contact customers for payments and manage daily debt control tasks.
• Conduct telesales to secure orders and foster customer relationships.
• Keep accurate records of customer details, order history, and terms.
• Create sales reports and maintain administrative documents as needed.
• Coordinate with purchasing and logistics teams for timely order fulfilment.
• Update marketing and technical databases when required.
• Handle credit control activities and resolve payment or order issues.
• Produce essential documents like stock requirements, order sheets, and invoices.
• Support sustainability practices and reduce environmental impact.
• Perform additional administrative tasks to support the business.

Key Skills of a Sales Administrator

• Strong numeracy skills and attention to detail.
• Proficient in MS Office (especially Excel) and accounting software (e.g., Sage Line 50).
• Excellent communication and relationship-building skills.
• Problem-solving mindset with a focus on process improvements.
• Customer-focused and results-driven.
• Organised, detail-oriented, and able to multitask.
• Experience in customer service or sales support, ideally in the construction sector.

To be considered for this role, please email your CV to katie.tyrrell@first-base.co.uk or call Katie on 01453 755330.

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First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial, and Engineering sectors.