Quality Engineer 5834

Job Purpose:

Monitor, assess and report on quality of product and processes, ensuring manufacturing processes are performed correctly and in line with required standards and specifications. Problem-solving and interfacing with all functional areas to ensure effective correction and corrective actions are implemented. Review, improvement, design and implementation of standard operating procedures and processes.

Key Accountabilities:

• Improvement of compliance and quality of products/services.
• Monitor, test and report on quality of product and processes, ensuring manufacturing processes are performed correctly and identifying non-conformances and improvement opportunities.
• Review, improvement, design and implementation of standard operating procedures and processes to ensure that products meet required specification and customer expectations.
• Carry out root cause analysis, problem solving and implement correction and corrective actions.
• Initiate, recommend and deliver solutions to improvement opportunities.
• Support deployment of Lean and Six Sigma methodologies within the Business Unit.
• Drive NCR’s close out in a timely manner with stakeholders across the business.
• Drive Zero Non-conformance and Right First Time Culture using recognized techniques.
• Conduct Internal / External Quality & Compliance audits.
• Improve Customer satisfaction and progressive improvement of Business Unit KPI’s.
• Provide Quality data / reports in a timely manner.
• Maintain relevant quality documentation.
• Raise corrective action requests and manage timely close out with relevant parties.

Expertise:

Education:

• Minimum HNC Qualified (Quality or Manufacturing Engineering).
• Minimum Quality Management Diploma.
• Trained in Root Cause Analysis techniques.
• Minimum Trained Internal Auditor.
• Lead Auditor (beneficial).
• In depth knowledge of ISO 9001.
• Knowledge of ISO 29001 (beneficial).

Experience:

• Ability to understand and interpret engineering drawings.
• Ability to understand and interpret customer specifications.
• Able to identify and resolve problems using a structured and data driven approach.
• Training/Experience in Lean and/or Six Sigma methodologies is beneficial.
• Experience working with Quality Management Systems (QMS).
• Application of measurement, analysis or continuous improvement tools.
• Root Cause and Corrective Action practitioner using recognized techniques.
• PC literate – capable user of MS Word, MS Excel, MS Outlook and MS PowerPoint.
• Minimum one-year related experience and / or training or equivalent combination of education and experience.