Office Administrator (Sales) 6188

Job Title: Sales Office Administrator

Location: Tewkesbury

Hours: Monday to Friday, 08:30 – 17:00, with alternate Saturdays (finishing around 14:30 on Saturdays; a weekday off provided when working Saturdays)

Salary: £26,251.68 per annum

Key Responsibilities of a Sales Office Administrator:

• Order Processing with Precision: Accurately enter and process customer orders received via phone, email, or fax to ensure seamless deliveries.

• Proactive Issue Resolution: Address delivery inquiries, resolve issues, and follow up with customers to guarantee satisfaction.

• Professional Frontline Service: Greet customers with a friendly, helpful attitude over the phone or at reception, ensuring each interaction reflects dedication to service.

• Collaboration and Support: Work closely with stock control, assist with invoice distribution, and contribute to the smooth operational flow.

Key Skills of a Sales Office Administrator:

• Experienced Customer Champion: Proven experience in customer service with a proactive approach to problem-solving.

• Communication Expert: Excellent verbal and written communication skills to handle inquiries and interact effectively with customers and team members.

• Organized and Detail-Oriented: Ability to manage multiple tasks, prioritize effectively, and ensure accuracy.

• Positive and Adaptable: A can-do attitude and flexibility to adapt and support new processes.

To be considered for this role, please email your CV to zee.powell@first-base.co.uk or call Zee Powell on 01453 755330.

REFER A FRIEND: If you have a colleague or friend who may be interested in one of our roles, refer them to us today!

Why not check all our latest vacancies here: https://first-base.co.uk/current-jobs

First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial, and Engineering sectors.