Customer Service Advisor 5983
Customer Service Advisor
Location: Toddington, Gloucestershire (must have driving licence and car)
Hours: Fulltime | Permanent | 8.30 am – 5 pm
Salary: £24,000 per annum
Our client is one of the fastest growing companies in the UK! They are looking for a Customer Service Advisor to join their expanding team on a fulltime permanent basis.
Reporting into the Customer Services Manager, you will provide excellent customer service whilst building new and existing customer relationships.
No experience required – Our client wants to meet candidates with passion, energy, and a drive to succeed!
Key Responsibilities of a Customer Service Advisor
- Ensure excellent customer service is always provided.
- Resolve customer equerries in a timely manner.
- Escalate customer concerns as required.
- Manage and build customer relationships.
- Communicate customer feedback to the Customer Services Manager.
- Liaise with internal departments to improve quality.
Key Skills of a Customer Service Advisor
- Customer service experience is desirable but not required.
- Ability to build strong internal and external relationships.
- Confident talking on the phone and replying to emails.
- Excellent time management and multitasking skills.
- Drive to succeed and progress.
To be considered for this role, please email your CV to katie.tyrrell@first-base.co.uk or call Katie on 01453 755330.
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First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial, and Engineering sectors.