Customer Account Manager 6454

Customer Account Manager

Location: Dursley, Gloucestershire
Hours: Full Time | Permanent | Monday – Friday, 8:30am – 5:00pm
Salary: £30,000 per annum + Commission 

Job Description

An exciting opportunity has arisen for a confident and proactive Customer Account Manager to join a well-established and expanding team. This role involves managing existing customer accounts while developing new business opportunities across a range of industries.

Key Responsibilities of a Customer Account Manager

• Manage and grow an existing portfolio of customer accounts
• Identify and contact new business prospects to expand the customer base
• Promote a range of bulk packaging products to existing and potential clients
• Understand customer needs and recommend appropriate product solutions
• Respond to customer enquiries in a timely and professional manner
• Prepare and send quotations to prospective and existing clients
• Process and follow up on sample requests efficiently
• Maintain accurate customer records using a CRM system
• Record all sales activity and customer interactions clearly

Key Skills of a Customer Account Manager

• Previous experience in a similar sales, account management or customer service role
• Strong communication and interpersonal skills
• Self-motivated, confident, and results-driven
• Comfortable reaching out to prospects and presenting products
• Proficient in using CRM systems and general computer applications
• Quick to learn and clearly explain product information
• Positive attitude and willingness to contribute to company growth
• Flexible and adaptable in a fast-paced working environment

To be considered for this role, please email your CV to katie.tyrrell@first-base.co.uk or call Katie on 01453 755330.

REFER A FRIEND: If you have a colleague or friend who may be interested in one of our roles, refer them to us today! T&Cs apply: www.first-base.co.uk/terms-and-conditions

Why not check all our latest vacancies here: www.first-base.co.uk/current-jobs

First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial, and Engineering sectors.