22 Top Tips to Help You Make a Great Impression at Your Next Interview

Over the past 22 years, we have helped over 14,000 great people to find their dream job. We’ve learned a lot about what employers are looking for when they interview candidates.

Here are our 22 top tips to help you make the best impression at your next interview.

1. Research the company and industry

Knowledge of the company and industry will impress an interviewer. It will also provide you with information to prepare one or two insightful questions beyond what the pay rate is. Showing genuine interest makes a real difference.

2. Prepare for common interview questions.

Every “how to interview” book has a list of a hundred or more “common interview questions”. So how do you prepare – even for the dreaded “Where do you see yourself in 5 years” Think about which questions you’re most likely to encounter given your background and the job you are applying for. Then prepare your answers so you won’t have to fumble for them during the actual interview.

3. Anticipate the interviewer’s concerns and reservations.

There are always more candidates for jobs than there are positions available. Interviewers look for ways to screen people out that don’t immediately match their expectations. Put yourself in their shoes and ask yourself why they might not want to recruit you (“I don’t have this,” “I’m not that,” etc.). Then prepare your response: “I know you may be thinking that I might not be the best fit for this position because [their reservation]. But you should know that [reason the interviewer shouldn’t be overly concerned].”

4. Clarify your “selling points” and the reasons you want the job.

Prepare to go into every interview with four or five key selling points in mind, such as what makes you the best person for the position. Have an example of each selling point and be prepared to tell the interviewer why you want that job, including what interests you about it and what abilities it requires that you possess. If an interviewer doesn’t think you’re really interested in the job, they won’t give you an offer.

5. Prepare questions for the interviewer.

Go to the interview with some intelligent and insightful questions for the interviewer that demonstrate your knowledge of the company. Interviewers always ask if you have any questions, and no matter what, you should have one or two ready.

6. Practice out loud.

It’s one thing to come prepared with a mental answer to a question like, “Why should we hire you?” It’s another thing to say it out loud in a confident and convincing way. The first time you try it, you’ll sound garbled and confused, no matter how clear your thoughts are in your own mind! Like the best presenters – do it another 10 times, and you’ll sound a lot smoother and more articulate.

7. Be on time!

It should go without saying, but it is never acceptable to be late to an interview. This is such a common standard that some employers will refuse to interview a candidate if they are late. Sadly, some candidates still fail to realise that there is a basic requirement to be on time.

8. Make the right impression in the first five minutes.

Some studies indicate that interviewers make up their minds about candidates in the first five minutes of the interview – and then spend the rest of the interview looking for things to confirm that decision. So what can you do in those five minutes? Go in with energy and enthusiasm, and express your appreciation for the interviewer’s time. Remember they may be seeing a lot of other candidates that day and some will have sapped their energy. Be the one to brighten up their day!

9. Be assertive and take responsibility for the interview.

Perhaps out of an effort to be polite, some usually assertive candidates become overly reserved during job interviews. Being polite doesn’t mean you have to be reserved or passive. An interview is like any other conversation – it’s a dance in which you and a partner move together, both responding to the other. Don’t make the mistake of just sitting there waiting for the interviewer to ask you about how impressive you are. It’s your responsibility to make sure they walk away knowing your key selling points.

10. Make your selling points clear.

Don’t bury your selling points in long-winded stories. Instead, tell the interviewer what your selling point is first, then give an example.

11. Be on the same side as the interviewer.

Some interviewers see job interviews as adversarial. Your job is to transform a potential “tug of war” into a relationship in which you’re both on the same side. Look at things from their point of view and make it clear you understand how important it is that they find the right person.

12. Think and behave positively.

No one likes a whinger, so don’t dwell on negative experiences during an interview. Even if the interviewer asks you point blank, “What did you like least about that previous job?” don’t answer the question as it’s been asked. Instead, say something like “I liked my previous job quite a bit, although now I know that I really want to make a career change”

13. End on a positive note.

Let the interviewer know that you’d really, really like the job, that you were excited about it before the interview, that you are even more enthusiastic now and that you’re convinced you’d like to work there. If there are two equally good candidates at the end of the search – you and someone else – the interviewer will think you’re more likely to accept the offer, and thus may be more inclined to make an offer to you.

14. Take a copy of your CV to every interview.

Have a copy of your CV with you when you go to every interview. If the interviewer has misplaced their copy, you’ll save a lot of time (and embarrassment on the interviewer’s part) if you can just pull your extra copy out and hand it over.

15. Make the most of the “Tell me about yourself” question.

Many interviewers begin interviews with this question. So how should you respond?

As well as an ice breaker, this question is a way for the interviewer to gain some insight into your personality. They also want to determine your fit for the job and the organisation. The interviewer doesn’t want to know everything about you – your answer needs to be a careful balance between declaring too much and making them wonder why you aren’t being more open with your answer. The interviewer wants to know that you have the sort of well-rounded personality and outlook that will fit well with their culture. Your research should, of course, include finding out about the culture of the organisation that you are hoping to join.

16. Don’t worry about sounding over-rehearsed.

Some people are concerned that if they rehearse their answers, they’ll sound overly polished or glib during the interview. Don’t worry. If you’re well prepared, you’ll sound smooth and articulate, not “canned”.

17. Speak the right body language.

Dress appropriately, make eye contact, give a firm handshake, have good posture, speak clearly and be well groomed.

18. Be ready for “competence-based” interviews”.

One of the most common interview styles today is to ask people to describe experiences they have had that demonstrate behaviours and competencies that the company thinks are important for a particular position. You might be asked to talk about a time when you made an unpopular decision, displayed a high level of persistence, or made a decision under time pressure and with limited information, for example.

Step one is to anticipate the behaviours the recruitment manager is likely to be looking for.

Step two is to identify at least one example of when you demonstrated each behaviour.

Step three is to prepare a story for each example.

19. Send thank-you notes.

Write a thank-you note after every interview. Type each note on paper or send them by email, depending on the interviewers’ preferences. Customize your notes by referring specifically to what you and the interviewer discussed. Handwritten notes might be better if you’re thanking a personal contact for helping you in your job search. Whatever method you choose, notes should be sent within 48 hours of the interview.

To write a good thank-you note, take time after each interview to jot down a few things about what the interviewer said.

20. Don’t give up!

If you’ve had a bad interview for a job that you truly think would be a great fit for you don’t give up! Maintaining a high level of motivation throughout your job search will mean the difference between securing a job sooner rather than later. Staying positive and motivated are the best qualities to keep you going and it will be worth it once you come to start your first day in your new job!

21. What do employers really want?

We’ve spent time with recruiting managers, HR directors, CEO’s and business owners. We’ve recruited for short term temporary contracts, part time admin roles to senior management position. When it comes to the people organisations want to hire, the story tends to be the same. All employers want the same things. They all want the ‘best’ candidates to apply, they all want to attract ‘great’ people. Good people shouldn’t be hard to find but you might be surprised how rare it is for candidates to see things from the employers point of view.

Check out this blog to remind yourself about seeing things from your potential employers point of view.

22. Make sure you keep the First Base interview checklist to hand!

If you’d like to know more about how the team at First Base can help you with your next career move call 01453 755330 or email tricia.hay@first-base.co.uk

Avoiding those back to work blues

When you have experienced the ecstasy of switching on your ‘Out of Office’ notice – thoughts of what will be waiting for you when you return after that long awaited holiday seem a long way off.

Hopefully, as you switched on the out of office, you also switched off your business email and social media accounts and committed to taking a proper break from all work related activities. You’ve made sure you are not joining the two in three people who report that they worked whilst on holiday!

With proper preparation you can set off on you holiday, recharge your batteries and avoid those back to work blues and worries of mounting emails, incomplete tasks or important meetings scheduled for when you return. Here’s some tips that might help.

1. Start with a positive mind-set

Holidays give us time to think about issues that we often put to the back of our minds when we are at work. Careers, relationships, workload and other deep seated issues come to the surface when are away from the day to day hustle and bustle. After the dream of taking early retirement, not going back or a finding a new job on some exotic island gives way to reality, some people will start to dread the thought of going back to work. This can lead to a spiral of negativity which can cancel out all the benefits of the amazing holiday you had and will inevitably be noticed by colleagues. Moods are contagious, so don’t take a bad one into work!

When you are thinking about your first day back at work, instead of focusing on the negative (your full inbox or a daunting customer meeting), think about those elements within your role that you enjoy. Focus your mind on the things you are looking forward to about returning to work.

Take time on holiday to read a book or listen to a podcast about the advantages of a positive mind-set. You might find you learn new life skills that make a big difference.

2. Accept that you will return to a full inbox

Before you return to work, accept that your email inbox will be bulging and there will be lots to catch up on. However, you can reduce the immediate pressure by setting your email expectations within your “Out of Office” message. Make it clear when you will be returning to the office and maybe think about adding an extra day to give you a buffer on day one of your return.
On day one, avoid scheduling lots of meetings and calls, instead, schedule time in your calendar to work through your inbox. Start by focusing on the emails which you know are a priority or have been sent by key colleagues and clients.

3. Help yourself to quickly re-adjust back to work

The steps above will improve your mood as you prepare to return to work after your break. However, there are also some more practical steps which you can take to help you get ready for the first day back. Before you leave for your holiday, make sure you have everything in place that you will need for work when you return. Clothes, uniform, work bag and even ingredients for lunches can be pre-prepared to avoid any last minute panics. A little advance organisation will help ease you into you work routine.

4. Personalise your workspace

According to the Association for Psychological Science, creating a tidy and more personal workspace can improve your mood. Try adding simple touches such as a treasured photograph (maybe a snap of your recent holiday) or plants which will give you an instant lift.

5. Think about how you can make useful changes

Holidays give you time to think and sometimes thoughts can turn to everything that you would like to change about your job. Rather than dwelling on everything you feel is wrong about the organisation, spend some time working out how you could improve things for yourself and your employer.

Fix a meeting with your line manager and make positive suggestions about your own area of work (not what you would do to change everything about the place!) and how it would help you to be even more productive. You might be surprised about the influence you gain on wider issues when you suggest changes you can personally make that affect your own role.

Do you have deeper issues? – make a plan

The steps above can be quick solutions to ensure your return to work is more bearable in the short-term. However, they are unlikely to solve bigger issues that might cause you to dread going back to work. During your holiday, try to establish exactly what it is which is making you feel so down about returning to work. By identifying the bigger problems, it will make it much easier to create a plan of action to solve them. What parts of your job are making you dread going back to work? Maybe you no longer feel challenged and don’t feel valued. Perhaps a lack of support from your boss has seen you turned down for a promotion. Maybe you can’t see a clear career path with your current employer. Perhaps you are struggling with an increasing workload that causes a high levels of stress.

If you haven’t previously made your manager aware of the problems, they can’t know that you need help. They won’t be able to put measures in place to help put things right. The first step is to have an open and honest conversation with your manager. When you meet, discuss the ways in which you can work together to address the issues you are struggling with. Resolve to deal with things when you get back from your holiday and you can spend the rest of your time away knowing you have a plan. Then you can get on with your your well-deserved break!

Is it time to look for a new job?

Have already tried talking to your boss about the issues you’re facing but feel as if nothing will change? Perhaps it might be time to follow your instincts and consider finding a new position.
Spend some time during your holiday thinking about the type of job you would like to find and your career goals. Think about the network of contacts you already have that could help you – this will give you something positive to focus on and a plan of action for kicking off your job search when you return.

It’s important to remember that most people will experience some degree of back-to-work blues as they think about returning to work after a great holiday. These feelings can creep in before they’ve even packed their suitcase. Resolve to take some practical steps, make a plan and enjoy your break!

If you’d like to know more about how the team at First Base can help you when you are considering your next career move, call 01453 755330 or email tricia.hay@first-base.co.uk

5 ways to stay motivated during your job search

You’ve researched endless job listings, tailored your CV and personal profile, attended career fairs, updated your LinkedIn profile, sent in your job applications and met with a few potential employers. When you are searching for the right job, there can be good days and not so good days. Sometimes it can seem as if you are not making much progress. Maybe the job offers you have received are not quite right for you, maybe you are still waiting to get some feedback following an interview or you might have just missed out on a job offer after being shortlisted.

How do you stay positive and focussed on your end goal of finding the right job for you? We got the First Base team together and came up with 5 things you can do to stay motivated while you search for your dream job.

Remember that the situation you are in is temporary, it won’t last forever and soon enough you’ll find the role you’ve been searching for. It can sometimes seem as if you’ll always be in this situation, but this isn’t the case, you will find something.

1. Start your day off on the right note

The way that you start your day often defines how the rest of it will go. After a good night’s rest to recharge your batteries, set an alarm so that you can make the most of the higher levels of productivity that you will have in the mornings. Try to establish a daily routine including start times, job search sessions and breaks so that you can quickly settle into a routine. Make sure you prepare well for interviews and keep up to date with what employers are really looking for.

2. Set yourself some daily goals

Every morning, think about what you want to achieve that day and list your goals and actions in a ‘To do’ list on paper or using the reminder feature on a smart phone These can then be checked off and provides you with a structure to keep you on track towards your end goal of securing your job. Remember, you don’t need to stick to these slavishly, if something isn’t working then adapt it and reprioritise the actions you need to take.

3. Stay Positive

If you encounter a setback, remember that some of the reasons could be beyond your control. You are not alone, a lot of people are seeking new job opportunities and there will inevitably be some rejections. If you get a rejection it is often because someone else that applied is considered to be a better fit. Keep in mind that when you do get the job offer you want, someone else will have received a rejection.

If you receive a rejection try to turn this situation to your advantage by asking for feedback. This will help you to identify the things that you need to work on in time for your next application. If you are having a particularly quiet day in terms of positive responses, it could be that you need to alter your strategy. Think back to your most recent successes and ultimately remember that the right job is out there for you and keep going.

4. Make the most of your support networks

If the search becomes slightly overwhelming, take some time off with your family and friends who will be able to support you and offer advice on how to move forward. Friends who are also going through the same thing will also be able to share tips with you or could perhaps put in a word for you if their organisation is hiring. If you are working with a recruitment consultant, ask for their honest feedback and advice.

Check out our advice on building your personal network to boost your career opportunities.

5. Work smarter!

Register with a recruitment agency and take advantage of all the help and advice available to you from your consultant. We can help you with your CV and put you forward for opportunities where we feel there would be a good fit. When we introduce you to an employer there is much higher chance that they will interview you. Call us, register on line or pop in to meet us, you can be sure of a warm welcome!

Remember starting the search is a challenge but maintaining a high level of motivation throughout the search will mean the difference between securing a job sooner rather than later. Staying positive and motivated are the best qualities to keep you going and it will be worth it once you come to start your first day in your new job!

Check out our website for current job listings and resources to help you with your job search, call 01453 755330 or email tricia.hay@first-base.co.uk.

Attending a careers fair over Summer? Make sure you follow up

Going along to a careers fair can be a great way to meet and get introduced to businesses and recruiters that may be able to help in your job search. They just give you a job, right ?

Wrong. Having ran and taken part in many events over the past 22 years I can count on two hands the number of people that made a (really good) lasting impression.

While career fairs serve up great introductions to companies, recruiters, and career paths you may choose to follow, it’s still up to you to create the right first impression which could take you closer to landing that dream job.

Whether you’re looking for your first job, to change career or develop your network in your current role, being prepared and asking the right questions is key.

Make sure you take along your cv and or/business cards and show genuine interest in the people in attendance. You cannot learn about a business or engage with someone that may be able to help you if you don’t fully engage with them. I see so many people who are brazen about continuing to look around the room for more interesting people – whilst still in conversation ! …….and we all know those who rush in, survey the room, barge in to conversations, take a call and rush out.

Put some real time aside and be present. Make eye contact and ask questions. Ask what the business does, what their ambitions for the future are or who their competitors are. No one expects you know all of this.. but they will appreciate your wanting to learn.

Then, follow up.

After the event, take time to connect with people online and to drop them a quick note to say thank you for their time.

So what do you say to make yourself memorable? Use these super easy tips to craft a perfect career fair follow up email.

Open your message in a courteous and professional manner: For example “Dear… “ or “Hi… “ If you felt you got on particularly well with your new contact. You don’t want to sound flippant or too casual by using “Hey….” Or “Yo….” (Is that old hat?)

At this stage you are trying to impress and show you have taken on advice or gained some really useful insight into what they do and how they could help you. If in doubt, it’s always better to err on the side of formality. “Dear Ms./Mrs/Mr…..”.

Be professional and keep it simple.

Try this template to follow up with anyone you’d like to show interest in and remember that you should follow up quickly. It’ll take a little time for recruiters to go through their email when they get back from an event but make sure you’re top of mind and in their in box waiting for them (send a follow up within 24 hours). I promise this set you apart from a high percentage of attendees who just went along for the freebies.

“Dear Mr/Ms/Mrs Green” / “Hi Lucy”

“Thank you so much for your time at [name of event, and location] this morning/this afternoon/yesterday/last week”.

“I was really interested to hear more about the work you do/marketing/sales/your new product [make it personal where you can] and would highly appreciate it if you’d think of me when you’re next looking to recruit/meet with candidates/hold an open day” [again, make this relevant to the conversation you had on the day].

“I’d love to stay in touch and would be really interested in talking more about the opportunities you have/may have on offer in the future”.

Thank you again for your time.

Kind regards/Yours sincerely

Tricia Hay

Keep it light and remind them that you were present and interested.

No need for war and peace here. Keep it simple and to the point (recruiters whether internal or external have very busy in boxes). Thank the recruiter for their time and express an interest in keeping in contact with them. As a final tip, don’t forget to attach your cv if you didn’t give them a copy at the career fair.

If you’d like further help in putting a follow up together, please feel free to contact my team and I at enquiries@first-base.co.uk

Where do you see yourself in 5 years?

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One of the most frequent questions candidates tell us they have difficulty answering is “Where do you see yourself in five years?” No interviewer really expects candidates to be able to describe EXACTLY what they will be doing 260 weeks from now. So why do interviewers seem to insist on asking this question?

Why do interviewers ask the question?

The interviewer wants to understand more about your career goals and how the role you have applied for would fit into your longer term plans. They care about your career aspirations because they want to recruit someone who is motivated, proactive and who is likely to stick around if they are offered the job. Recruiting people is expensive for any organisation, getting it right is really important. If the interviewer feels that this role is important to you as part of your long term career aspiration’s, you are more likely to do well.

Where do you want to be in 5 years is a bit clichéd these days so you might hear it put differently:

How would you define success at this stage in your career?
What are your long term goals?
What is your ideal job right now?
What are you looking for?
What is most important to you in your career?

So what should you say?

Let’s be clear. You should never lie during a job interview. However, that doesn’t mean that you have to be 100% candid about all of the directions that you are investigating. Do make sure you know something about the organisation and the role you are applying for – research is key.

Keep your answer fairly general,especially if you don’t yet know a lot about the potential career path at the company. Make your answer honest, but broad enough that it doesn’t raise doubts about whether you would be a good fit for this position. For most interview questions, we recommend being specific, this is the exception.

Stress your interest in a long-term career at the company. Your interviewer wants to know that you’re ready to settle in and grow with the firm. Remember that the organization is going to be investing considerable time, effort, and money in recruiting and training someone for the job. You must at least show an honest intention to stay long enough to be a good investment. If you are taken on and you leave after a short time, the interviewer is not going to look great to their boss.

Demonstrate enthusiasm for the job as an exciting opportunity for you. Most importantly, make it clear that you are motivated to take on this new challenge right now.

Your response to “Where do you see yourself in five years?” is your chance to sell the interviewer on your commitment to the career path and the position being offered. Take the time to think about the question and prepare a response in advance. Practice how you will describe your long-term career plans in a way that will be relevant to the interviewer and help you tell your story about why you’re the best person for the job.

Employers and candidates tell us that First Base is their first choice for help with their recruitment requirements and their personal career progression. If you would like to know more about how the First Base team could help you, contact us on 01453 755330.

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If you want that job – be on time!

Question: When is punctuality important at a job interview?

Answer: Always!

If you want to get off to a good start and earn some positive points at an interview, being punctual is absolutely vital.

“Punctuality is a fundamental business courtesy that demonstrates you can be trusted to deliver as promised” – David Tovey

First Impressions

It should go without saying, but it is never acceptable to be late to an interview. This is such a common standard that some employers will refuse to interview a candidate if they are late. Sadly some candidates still fail to realise that there is a basic requirement to be on time.

Look at it from the potential employers point of view. If the person who apparently is really keen to work for you walks in for an interview 10 minutes late, would you trust them to be on time and be organized throughout their employment with you? The recruitment process also takes up a lot of time for both employment agencies and employers – being late suggests that you are indifferent about the effort they are taking to help you find the job you want.

Have no doubt that potential employers have heard all the excuses:

Sorry I’m late..

“The traffic was terrible”

“The trains were running late”

“I had problems finding your offices”

Use these excuses (or the many similar ones) and all that the interviewer will be thinking is that you are not organised enough to plan your journey. They know what the traffic is like around Gloucestershire, on the roads and motorways. They know how the trains run, they also know about Google Maps and Sat Nav. Remember that they travel the same routes themselves.

“People don’t arrive late, they set out late” – David Tovey

But don’t arrive early

Arriving late is clearly not going to help you get the job you want – but being too early isn’t going to help your cause either. There are people who turn up 30 – 40 minutes early for a job interview and waltz in thinking it’s ok.

Just like when you turn up late, the recruitment manager is thinking.

You can’t (or don’t) follow instructions.
You don’t respect the recruitment managers time pressures.

Late or early – if they are thinking that about you before you have even introduced yourself – what do you think that does to your chances of getting the job offer?

Turning up too early for an interview can also make it awkward for your potential employer. The organisation might only have one meeting room, so if you turn up too early you’ll have to be seated in reception – sometimes next to another person also waiting to go into the interview for the same role as you. That can be uncomfortable for everyone.

A job interview provides the opportunity for you to shine, it’s your chance to make the right impression and the impression you make starts the moment you arrive. Those extra 30-40 minutes will count towards what the potential employer thinks of you.

What should you do?

Plan to arrive around 5 minutes early, not earlier and not later.

If you turn up too early:

Go to a local coffee shop. You get time to collect your thoughts and relax.
Wait in your car. As above; you get time to read any notes you have made and use your smart phone to check out the latest news about the organisation you are about to meet with.
Go for a walk. Take in the sights of the local area.

When it comes to choosing between two good candidates, it can be the smallest of things that make all the difference. Don’t miss out on your finding your ideal job just because you didn’t turn up on time, it’s totally under your control. Check out our blog “Why didn’t I get the job”.