Account Executive 6740

Account Executive – 6740

Salary: £26,000 to £30,000 per annum DOE
Location: Cheltenham
Contract Type: Permanent, full-time 

About the Role

An opportunity has arisen for a driven and customer-focused Account Executive to join a growing business based in Cheltenham. This role would suit someone with a background in sales, account handling or customer service who enjoys building relationships and working in a fast-paced environment.

You’ll manage day-to-day communication with customers, handle enquiries, and ensure a high standard of service throughout the customer journey. You must have a valid UK Licence for this role. 

Responsibilities

• Manage incoming customer enquiries, providing clear, professional and timely responses

• Build and maintain strong relationships with customers through regular communication

• Handle quotations, orders and follow-ups to support revenue and customer retention

• Manage customer accounts, ensuring information is accurate and up to date

• Proactively monitor deadlines and commitments to ensure customer expectations are met

• Liaise with internal teams to ensure a smooth end-to-end customer experience

• Identify opportunities to add value and improve customer relationships

• Maintain accurate records across internal systems

• Work in line with Health & Safety policies and company procedures

• Operate in a sustainable and responsible manner

• Provide flexibility for business needs, including occasional weekend work

Skills & Experience Required

• Previous experience in sales, account management, customer service or another client-facing role

• Confident communicator with strong relationship-building skills

• Organised and detail-focused with the ability to manage multiple priorities

• Commercially aware with a proactive approach to problem-solving

• Comfortable working in a fast-paced, target-driven environment

• Reliable, motivated and professional in approach

• Essential: Full UK driving licence

How to Apply

If this sounds like the next step in your career, please send your CV to katie.tyrrell@first-base.co.uk or call Katie on 01453 755330 for a confidential chat.

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