Customer Service Advisor 5983

Customer Service Advisor

Location: Toddington, Gloucestershire (must have driving licence and car) 
Hours: Fulltime | Permanent | 8.30 am – 5 pm 
Salary: £24,000 per annum

Our client is one of the fastest growing companies in the UK! They are looking for a Customer Service Advisor to join their expanding team on a fulltime permanent basis.

Reporting into the Customer Services Manager, you will provide excellent customer service whilst building new and existing customer relationships.

No experience required – Our client wants to meet candidates with passion, energy, and a drive to succeed!

Key Responsibilities of a Customer Service Advisor

• Ensure excellent customer service is always provided.
• Resolve customer equerries in a timely manner.
• Escalate customer concerns as required.
• Manage and build customer relationships.
• Communicate customer feedback to the Customer Services Manager.
• Liaise with internal departments to improve quality.

Key Skills of a Customer Service Advisor

• Customer service experience is desirable but not required.
• Ability to build strong internal and external relationships.
• Confident talking on the phone and replying to emails.
• Excellent time management and multitasking skills.
• Drive to succeed and progress.

To be considered for this role, please email your CV to katie.tyrrell@first-base.co.uk or call Katie on 01453 755330.

REFER A FRIEND: If you have a colleague or friend who may be interested in one of our roles, refer them to us today to earn £30! T&Cs apply: www.first-base.co.uk/terms-and-conditions

Why not check all our latest vacancies here: www.first-base.co.uk/current-jobs

First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial, and Engineering sectors.