First Base Employment Limited

IT Support Analyst


Location: Cirencester

Salary: £40,000 per annum

Hours: 37.5 hours per week 9am – 5.30pm Monday to Friday


There will be a requirement to travel to Company sites in the UK (very occasionally Europe).


Job Description:

  • Designing and implementing secure networks, supporting business critical networks.
  • Providing guidance and training to other members of the IT team.
  • Ensure appropriate Data Segregation within WAN.
  • Providing comprehensive systems documentation, reviews, and compliance initiatives.
  • Providing up to third line helpdesk support to the group.
  • Product recommendation, acquisition and implementation.
  • Maintain network and workstation hardware and software.
  • Install, configure, and support the LANs, WANs and Internet systems.
  • Setting up secure data transmission methods including TLS for encrypting emails and SFTP.
  • Some handling duties may be required when setting up IT equipment, and servers. 
  • The IT department provides out of hours and US cover, so there will be the requirement to work hours on a rota basis to support this. 



Key Skills/ Experience:

  • Excellent problem solving and expertise in building robust network.
  • Good communication and interpersonal skills, ability to work well within a team.
  • A commitment to quality and a thorough approach to the work.
  • Flexible attitude, ability to perform under pressure.
  • Good planning and prioritisation.
  • Considerable knowledge of capabilities, utilisation, and limitations of data processing equipment.
  • Performing analysis of network security needs and contributes to design, integration, and installation of hardware and software. Maintaining and administering perimeter security systems such as firewalls and intrusion detection systems.
  • Considerable network system design and development methods and techniques, including good knowledge of IP addressing and TCP/IP networking.
  • Excellent working knowledge of Microsoft AD, Exchange, 365 and VMware.
  • Hosting and supporting 24/7 websites, understanding the security implications around client data.


This role is subject to a background criminal record check, and will be subject to a Basic DBS check.


If this role is of interest to you please call 01453 755330 or send your CV to

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