First Base Employment Limited

Internal Sales Support – Part Time


Location: Stroud

Hours: Circa 25 hours per week – Flexible between the hours of 8am and 5.30pm Monday to Friday – Term time working only will be considered for this role. 

Salary: £20,000 – £25,000 per annum pro rata


Key Responsibilities:

  • Making B2B calls to existing and new clients

  • Manage Customer Relations and optimise customer retention by calling customers regularly and gently forming relationships of trust

  • Carry out Cold Calling, you will be required to research and make contact with potential new customers

  • Update CRM database, including maintaining customer records, making changes when necessary and following up outstanding actions 

  • Engage with clients to book appointments for the sales team

  • Follow up mail shots

  • Research new markets, obtain relevant contact details, speak with contacts, send relevant information and pass leads to Sales Team

  • Liaise with individual Sales people, create and implement plans to help meet targets (i.e. targeted calls and follow ups)

  • Keep up to date with products

  • General database maintenance as and when required

  • Follow up service contracts 

  • Identifying and researching potential client budget spend and new projects

  • Attend and participate in sales meetings and take minutes which can then be distributed to the other attendees.

  • Attend and participate in customer satisfaction meetings, taking minutes 


Key Skills:

  • Passes at GCSE grade C or above in English and Maths

  • Previous experience in an account management/cold calling position

  • Excellent IT skills including MS office packages 

  • Methodical approach to work and the ability to manage a busy workload

  • Proactive with excellent time management skills

  • Experience of administrative processes

  • Diary management 

  • Excellent communication skills both written and verbal 


If you would like to be considered for this position please email your CV to or call Lilly on 01453 755330.

Just at the moment, we are seeing a massive upturn in applications. Please be aware that more than ever we are needing to shortlist heavily and that it may not be possible for us to come back to you if your details do not match the needs of our client on this vacancy.

*First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates and building our business through personal recommendations. 

*As a temporary worker with First Base Employment you’ll become a valued member of our team. You’ll gain access to your own personal Engagement App from the first day you get paid, packed full of money saving offers and 24/7 health, support and advice.

*Do you know someone for this role? Refer a friend and earn high-street vouchers (Terms & conditions apply). 

*Why not check all our latest vacancies here

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