First Base Employment Limited

Insurance Administrator


Location: Gloucester

Salary: £20,000 – £23,000 per annum depending on experience

Hours: 9am until 6pm Monday to Friday


Key Responsibilities:

  • Manage and check for insurance quotes using the email system.

  • Ensure that insurance quotes are actioned within a determined timescale.

  • Conducting a confirmation call with the client, to determine safe receipt of insurance quote and to see if it meets their requirements. 

  • Amending quotes when requested, followed by recontacting the client to confirm that they are happy with the quote.

  • Throughout this process, update the system where appropriate, ensuring information is accurate at all times.

  • Following confirmation that a client is happy to proceed with a quote, send a medical questionnaire and once received back, submit the application to the insurer.

  • Maintain ongoing contact with insurer and client.

  • As and when required, conduct a resourcing exercise to source an alternative insurance provider/option.

  • Ensure all documentation is held and filed correctly, including setting up insurance policies and other documents in line with the compliance check list.

  • Taking telephone calls as and when required.

  • Photocopying, faxing, document scanning and electronic filing of client documents.

  • Following completion of the insurance application, closing down the electronic client file.


Key Skills:

  • Previous administrative experience within the financial services, estate agency or

  • conveyancing industry.

  • Good computer skills and an ability to learn a bespoke computer package.

  • Strong communication and customer service skills.

  • Excellent organisational skills.

  • A confident and professional telephone manner.

  • The ability to work as part of a team.

  • Ability to use own initiative and plan a busy workload.

  • Fantastic attention to detail.


If you would like to be considered for this position please send your CV to or call 01453 755330 (option 2).

Just at the moment, we are seeing a massive upturn in applications. Please be aware that more than ever we are needing to shortlist heavily and that it may not be possible for us to come back to you if your details just do not match the needs of our client on this vacancy.

Upload your CV/resume or any other relevant file. Max. file size: 8 MB.