First Base Employment Limited

German Speaking Customer Service Advisor

Location Quedgeley

Salary £23,000 per annum after three months £24,000 per annum.

Key Responsibilities 

Rotating shift pattern to include evenings and every other weekend

  • Always be a positive brand representative.
  • Responsible for processing sales via the telephone or email
  • Responsible for the completion of online orders following internal processes
  • Liaise with couriers where necessary to ensure successful delivery of our goods
  • Respond to product related questions from Customers

Key Skills

  • Provide an outstanding level of customer service
  • IT literate, specifically Microsoft Outlook and awareness of full MS Office suite, with good numeracy skills
  • Able to always maintain a positive and enthusiastic attitude
  • Organised, with the ability to manage multiple concurrent tasks 
  • Ability to prioritise workflow to meet deadlines
  • Demonstrate excellent verbal & written communication

If you would like to be considered for this position please email your CV to zoey.bunn@first-base.co.uk or call Zoey  on 01453 755330.

Just at the moment, we are seeing a massive upturn in applications. Please be aware that more than ever we are needing to shortlist heavily and that it may not be possible for us to come back to you if your details do not match the needs of our client on this vacancy.

*First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates and building our business through personal recommendations. 

*Do you know someone for this role? Refer a friend and earn high-street vouchers (Terms & conditions apply). 

*Why not check all our latest vacancies here https://first-base.co.uk/current-jobs

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