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Customer Service Advisor 5628

Customer Service Advisor

Location: Toddington, Gloucestershire (must have driving licence and car) 
Hours: Fulltime | Permanent | 8.30 am – 5 pm 
Salary: £22,000 – £25,000 per annum

Our client is one of the fastest growing companies in the UK! They are looking for a Customer Service Advisor to join their expanding team on a fulltime permanent basis.

Reporting into the Customer Services Manager, you will provide excellent customer service whilst building new and existing customer relationships.

No experience required – Our client wants to meet candidates with passion, energy, and a drive to succeed!

Key Responsibilities of a Customer Service Advisor

  • Ensure excellent customer service is always provided.
  • Resolve customer equerries in a timely manner.
  • Escalate customer concerns as required.
  • Manage and build customer relationships.
  • Communicate customer feedback to the Customer Services Manager.
  • Liaise with internal departments to improve quality.

Key Skills of a Customer Service Advisor

  • Customer service experience is desirable but not required.
  • Ability to build strong internal and external relationships.
  • Confident talking on the phone and replying to emails.
  • Excellent time management and multitasking skills.
  • Drive to succeed and progress.

To be considered for this role, please email your CV to katie.tyrrell@first-base.co.uk or call Katie on 01453 755330.

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First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates across the Commercial, Industrial, and Engineering sectors.

Location

Toddington, Gloucestershire
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