First Base Employment Limited

Account Manager

Do you have an interest in IT and communications? Do you have excellent customer service skills with the ability to build strong relationships? Then we would love to talk to you.

My client is looking for an office based account manager to deal with incoming enquiries and upsell products to new and existing customers.

Location: Near Stroud

Hours: 8.30am until 5pm Monday to Friday

Salary: £20,000 – £25,000 per annum + Commission

Key Responsibilities:

  • Dealing with incoming leads via website chat, email or phone
  • Preparation of Quotes, Chasing them up and closing the Sale
  • Upsell products and services to new and existing customers
  • Account Management of Website customers and developing the accounts
  • Liaising with field sales team to pass on leads
  • Processing of orders and despatch of electronic licenses and hardware
  • Prospect Management and Sales Reporting


Key Skills:

  • IT skills including software like Microsoft Office packages
  • Experience of dealing with Business customers
  • A keen eye for detail
  • Excellent Team Player
  • Good time management skills with the ability to prioritise a varied workload
  • Fantastic communication skills, both written and verbal


If you would like to be considered for this position please email your CV to or call Lilly on 01453 755330.

Just at the moment, we are seeing a massive upturn in applications. Please be aware that more than ever we are needing to shortlist heavily and that it may not be possible for us to come back to you if your details do not match the needs of our client on this vacancy.

*First Base Employment is acting as a recruitment agency in relation to this vacancy. We pride ourselves on delivering excellent service to both clients and candidates and building our business through personal recommendations. 

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