Do I Really Need to Do Zoom Interviews?
This year has been like no other year in Hospitality, from preparing for the impact of Brexit, to coping with reduced footfall as the fear of COVID-19 swept across the country to complete lockdowns, tiers and furloughing. This has meant that Hospitality has had to adapt to everything that has been thrown at it this year and one of those changes is embracing the ZOOM* interview.
Although many of us are now regular Zoomer’s with friends and family or we FaceTime on our I-phones, a video interview can still cause problems for many people. If you are one of these people and are looking for work, you really are going to have to get to grips with Zoom to give yourself the best chance.
In a geographically mobile industry like hospitality, you won’t want to be travelling hundreds of miles for each first interview. So it is vital to nail your Zoom interview technique. Prior to COVID-19 around 30% of the employer interviews I arranged for food & beverage and front of house positions were Zoom interviews and now it that number is around 80%.
Zoom gets used for both junior and management positions, and I regularly have candidates offered and accepting jobs purely off the back of a Zoom, never having visited the property. There are benefits all round. It is convenient for both the employer and for you. There is no need to take a full day or more out for travelling. It saves on costs as well as time. It opens up more opportunities for you.
It really is worth mastering the art of a good Zoom interview.
Top Tips for Nailing Your Technique.
So here are our top tips for nailing your Zoom interview:
Make sure you know the Zoom Meeting ID & Password of your interviewer.
Prepare fully and make sure you have a professional sounding Zoom user name. Probably not good having MediocreMike or Sexbeastsam – and I’ve seen a lot worse!
Ensure you have a decent wifi connection – if you have any doubt about your connection, go somewhere where you can rely on it.
Check your sound (Un-Mute yourself). Your practice sessions will iron all these bits out. Don’t wait until the actual interview to do your first Zoom. Do a technical rehearsal with a friend.
Be sure to find a room where you will not be disturbed and your family, housemates know what you are doing.
Check your camera angle if you can change it, and make sure it is not too close. No one wants to spend 20 minutes looking up your left nostril. And if the camera is too tight, we don’t get to see any body language. Body language is a part of your personality, and we want to see this.
Be aware of your surroundings – clean, tidy and distraction-free is good. If, like one of my candidates, you do an hour-long interview sitting at a kitchen table covered in dirty pans and dishes you’ve probably blown it at the outset. It’s a good idea to take a quick selfie, so you can see what your interviewer will see behind you. You will often pick up things like a photo in the background that you don’t notice in real life normally..
Dress for an interview – even your bottom half! You may have to stand up…
Work to establish a rapport – on Zoom, do it with smiles and eye contact. Remember to look into the camera for the eye contact, and not at the screen.
I hope this helps. Video interviews are here to stay – so prepare, practice and go get that job!
David Thomason, Business Manager Hospitality
*One of many video conference solutions