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Sales and Customer Service Administrator

North Woodchester, Gloucestershire

Customer Service and Sales Administrator


Hours: Monday to Friday 8.30am – 5pm

Salary: Package circa £20,000


The main responsibilities of the role are as follows:       

·         To provide impeccable customer service to clients.

·         Process Customers payments and allocate the payments on Sage

·         Preparing orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.

·         Handling daily operations of the warehouse including arranging the dispatch of parcels.

·         Completing the sales order process- from initial quote to delivery of goods

·         Checking of agreed costings and updating SAGE system accordingly with costs and sale prices

·         General Office Administration

·         Answering the telephones and dealing with enquiries

·         Credit control

·         Filing and archiving


Key Skills:

·         Ability to manage time and work load effectively

·         Experience using SAGE software would be desirable

·         Strong IT skills and confident using Microsoft Office Packages

·         Ability to lift up to 25kg

·         Attention to detail

·         Ability to exercise initiative 

·         Good communication, by phone, e-mail and face to face

·         Problem solving

 

If this position sounds of interest to you, please send your CV to beth@first-base.co.uk or call 01453 755330 to discuss further.

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