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Part Time Customer Service Administrator

Wotton under Edge, Gloucestershire

Are you an excellent communicator with strong administrative skills?

Do you have a passion for delivering outstanding customer service?

First Base Employment are recruiting for a Part Time Customer Service Administrator on behalf of our client based near Wotton-Under-Edge.  This is a part time permanent position.

Hours: 20 hours a week 1pm-5pm Mon-Fri

Salary: £10.00 per hour (£10,400)

3 month probationary period

Key Responsibilities:

  • Liaising with sales and development team to cost products and issue customer quotations
  • Arranging transportation of goods with hauliers and couriers
  • Booking in deliveries 
  • Setting up sales and purchase orders (where necessary for traded products) and forward to customers and suppliers
  • Liaising with customers/suppliers on delivery timescales and arranging necessary paperwork
  • Providing an excellent level of customer service at all times
  • Dealing with all enquiries in a timely and professional manner as a matter of priority
  • Manage all incoming calls and emails, forwarding to the appropriate person or taking messages if needed.

A successful candidate will: 

  • Have knowledge of SAGE 50 Accounts
  • Be proficient with Microsoft Office and Outlook
  • Have the ability to work calmly under pressure
  • Have great attention to detail
  • Have GCSE Maths and English Grade C or above
  • Hold a clean UK Driving Licence with own vehicle
  • Have flexibility to provide holiday cover during the mornings as required
If this role sounds of interest to you and you would like to be considered then please get in touch on 01453 755 330 or send your CV to nathan.hughes@first-base.co.uk

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