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Administrator

Stonehouse, Gloucestershire

Are you looking to start a career in administration?

Do you have excellent attention to detail?

My client based in Stonehouse are looking for an administrator to join their team on a full time permanent basis. This position requires someone who is accurate and computer literate, with experience of working with database programs and a proven record of delivering excellent customer service. The role will require the individual to work as part of a team coordinating training courses across the country.

Salary: Circa £16,500 per annum

Hours: 08.30 to 17.00

Job role:

·         To support administration duties within a dynamic team to actively contribute towards
the achievement of Company objectives and targets.

·         To build and maintain solid business relationships and provide exceptional customer
service.

·         To be professional and courteous, and promote the services of the company at all times.

·         To actively expedite saleable services from initial enquiries to resourcing bookings and
controlling event outputs.

Responsibilities:

·         Manage enquiries from customers via email, telephone and in person

·         Update enquiries control sheet with relevant information.

·         Produce quotations, purchase orders and resource trainers, subcontracts,
equipment, accommodation, travel and venues.

·         Data input to database, customer/awarding bodies and websites.

·         Raise necessary documentation to support training and events

·         Scan and upload completed documentation

·         Build relationships and communicate with colleagues, subcontractors, suppliers and
other companies

·         Any other reasonable duties as requested by the Leadership Team.

Personal attributes/ Key Skills:

·         Have exceptional people and interpersonal skills.

·         Be able to work with the team and always willing to assist, support and share ideas.

·         Be honest and reliable

·         Be punctual, flexible and resourceful.

·         Be able to maintain strong relationships with customers and staff even during pressurised periods.

·         Be able to maintain effective communication at all levels.

·         Be able to prioritise your work as an individual and work as part of a team.

·         Grade A – C in GCSE Maths and English

·         A Level 2 or 3 qualification in Business Administration is desirable

If this position sounds of interest to you and you would like to be considered, please call us today on 01453 755 330 or email your CV to lilly.chappell@first-base.co.uk

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