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Customer Care Representative

Bath, Somerset

Are you looking for a new opportunity within an exciting and fast growing company?

Do you have a passion for customer service and problem solving?

A great opportunity has arisen to join one of the fastest growing watch and accessories brands in the UK. First Base Employment are recruiting for a experienced Customer Care Representative on behalf of our client to deal with customer emails and telephone calls from their new office in Bath.  This is a full time temporary position for 2 months with the opportunity to be extended.

Hours: 0830- 1730 Monday to Friday

Salary: £8 - £9.25 per hour depending on experience

Key Responsibilities:

  • Ensuring quick and efficient responses to customer enquiries via support systems, including queries about online orders and warranty queries
  • Resopnd to B2C customer support across all sales channels (website, marketplaces, social media etc)
  • Respond to all email and telephone customer queries
  • Advise product teams on key issues and future ideas to rectify these
A successful candidate will:
  • Have outstanding written and verbal communication skills
  • Be confident with Microsoft Office

     

    If this position sounds of interest to you and you would like to be considered, please call us today on 01453 755 330 or email your CV to flo.bond@first-base.co.uk

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